Case Study

Rent easy.
Verify, sign, pay — in one tap.

How OxoStay runs tenant e-KYC, digital rent agreements, online payments and complaints across its Mumbai PGs — through Kipinn's tenant app.

9+Mumbai micro-markets
24/7Customer support
D·W·MDaily, weekly, monthly stays
VerifiedResident reviews
The Situation

Fully furnished PGs, scattered across a big city.

Mumbai's rental market moves fast — the paperwork shouldn't slow it down.

OxoStay runs fully furnished, bills-included PGs and co-living spaces for professionals, students and travellers across Mumbai — each property in a different micro-market, each with its own steady churn of move-ins and move-outs.

In a city where tenants move for jobs, courses and short-term postings, the operational load isn't rent collection alone — it's verifying who's moving in, getting a signed agreement in place fast, and keeping that process consistent whether the property is in Andheri or Ghatkopar.

That's the layer OxoStay runs on Kipinn.

OxoStay runs tenant verification, rent agreements, payments and complaints through one app: Kipinn.
Andheri Dadar Malad South Mumbai Ghatkopar East Kurla Bhandup West Powai Chandivali
Module 01 — Tenant, Verification & Rent

Move-in shouldn't wait on paperwork.

The OxoStay App is built on Kipinn.

ABOUT / OXOSTAY

Who they are

Mumbai
PGs

OxoStay offers fully furnished PGs and co-living spaces across Mumbai for professionals, students and travellers, priced with utilities, Wi-Fi and cleaning included.

  • 01 Properties across 9+ Mumbai micro-markets
  • 02 Daily, weekly or monthly stay options
  • 03 24/7 customer support & security
  • 04 Verified resident reviews
MODULE / 01

Tenant App, by Kipinn

Kipinn
App

OxoStay promotes the same four capabilities to every prospective tenant, right on its homepage, before they even move in.

  • 01 Tenant e-KYC — electronic identity verification
  • 02 Digital rent agreement — generated, signed, stored in-app
  • 03 Online payment — rent and other charges, paid in-app
  • 04 Complaint tracking — raised and followed to resolution
Module 02 — Tenant Lifecycle

From verification to move-out, in sequence.

The full journey a resident moves through inside the app.

01

e-KYC

Identity verified electronically before move-in.

02

Rent agreement

Generated and signed digitally, no paper trail.

03

Move-in

Settle in with the process already handled.

04

Online payment

Rent and dues paid in-app, receipts on demand.

05

Complaints

Issues raised and tracked through to resolution.

06

Move-out

Closing a stay managed with the same app.

Scope Note

OxoStay does not use Kipinn's QR-based Food Management module — its listed amenities (modern in-room kitchens, room service) are managed outside the app. Kipinn's modules are adopted independently by design, so an operator can run tenant, verification, agreement and rent management without taking on food or kitchen-inventory tracking they don't need.

Summary

One app, the modules that fit.

Client OxoStay, Mumbai
Tenant e-KYC Rent Agreement Online Payment Complaints Move-Out Food Management
Powered
by Kipinn